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SERIVISI YO KUGURISHA MBERE N'INYUMA YO KUGURISHA
/INKUNGA/
Twibanda ku bwiza n'imikorere myiza ya serivisi zo gutanga inama mbere yo kugurisha, tugakomeza kunoza ibikubiye muri serivisi, kandi tunoza urwego rwa serivisi kugira ngo duhuze n'ibyo abakiriya bacu bakeneye bikomeje kwiyongera.
Dore serivisi za garanti mbere yo kugurisha dutanga:
Inama ku bijyanye n'ibicuruzwa
Ushobora kubaza ibijyanye n'imikorere y'ibicuruzwa byacu, ibisobanuro byabyo, ibiciro, n'andi makuru ukoresheje telefoni, imeri, n'ubundi buryo. Tugomba gutanga ubufasha bw'inzobere mu bya tekiniki n'ubumenyi bw'ibicuruzwa kugira ngo bigufashe gusobanukirwa neza amakuru y'ibicuruzwa.
Inama ku bisubizo
Kugira ngo duhuze n'ibyo ukeneye byihariye, dutanga inama ku bisubizo byihariye kugira ngo bigufashe guhitamo ibicuruzwa bikubereye. Dushobora gutanga ibisubizo byihariye hakurikijwe ibyo ukeneye kugira ngo twongere ibyishimo byawe.
Isuzuma ry'icyitegererezo
Dutanga ingero z'ubuntu kugira ngo ugerageze, bigufasha gusobanukirwa neza imikorere n'ubwiza bw'ibicuruzwa byacu. Binyuze mu igerageza ry'ingero, ushobora kumva ibyiza n'ibibi by'ibicuruzwa byacu mu buryo bw'umwimerere..
Inkunga ya tekiniki
Turaguha ubufasha mu bya tekiniki kugira ngo tugufashe gukemura ibibazo uhura nabyo mu gihe cyo gukoresha ibicuruzwa. Ubufasha mu bya tekiniki ni uburyo bw'ingenzi ikigo cyacu gikorana nawe igihe kirekire.
Dushyiraho kandi urubuga rwo guhanahana amakuru kuri interineti, dutanga serivisi zo kugisha inama kuri interineti amasaha 24 kugira ngo bigufashe kubaza igihe icyo ari cyo cyose. Byongeye kandi, dushobora gusubiza ubutumwa n'ibitekerezo byawe binyuze mu gushyiraho konti zo ku mbuga nkoranyambaga.
Mu nganda zikora insinga za fiber optique, serivisi yacu yo gutanga garanti nyuma yo kugurisha ni serivisi y'ingenzi cyane. Ibi biterwa nuko ibicuruzwa nka insinga za fiber optique bishobora kugira ibibazo bitandukanye mu gihe cyo kubikoresha, nko kwangirika kwa fibre, kwangirika kwa insinga, guhungabanya ibimenyetso, nibindi. Niba uhuye n'ibibazo mu gihe cyo kubikoresha, ushobora gushaka ibisubizo byacu binyuze muri serivisi yo gutanga garanti nyuma yo kugurisha kugira ngo ukomeze gukoresha neza ibicuruzwa.
Dore serivisi z'ingwate nyuma yo kugurisha dutanga:
Gusana ku buntu
Mu gihe cy'ingwate nyuma yo kugurisha, niba ibicuruzwa bya fibre optique bifite ibibazo by'ubuziranenge, tuzaguha serivisi zo kubungabunga ku buntu. Ibi ni byo bintu by'ingenzi muri serivisi ya garanti nyuma yo kugurisha. Ushobora gusana ibibazo by'ubuziranenge bw'ibicuruzwa ku buntu binyuze muri iyi serivisi, wirinde ikiguzi cy'inyongera bitewe n'ibibazo by'ubuziranenge bw'ibicuruzwa.
Gusimbuza Ibice
Mu gihe cy'ingwate nyuma yo kugurisha, niba bimwe mu bice by'insinga za fiber optique bigomba gusimburwa, tuzanatanga serivisi zo gusimbuza ku buntu. Ibi birimo gusimbuza insinga, gusimbuza insinga, nibindi. Kuri wowe, iyi ni serivisi y'ingenzi ishobora kwemeza ikoreshwa risanzwe ry'iyi nsinga.
Inkunga ya tekiniki
Serivisi yacu ya garanti nyuma yo kugurisha irimo kandi ubufasha bwa tekiniki. Niba uhuye n'ibibazo mu gihe ukoresha ibicuruzwa, ushobora gusaba ubufasha bwa tekiniki n'ubufasha mu ishami ryacu nyuma yo kugurisha. Ibi bishobora gutuma tugufasha gukoresha neza ibicuruzwa no gukemura ibibazo bitandukanye uhura nabyo mu gihe cyo gukoresha ibicuruzwa.
Ingwate y'ubuziranenge
Serivisi yacu ya garanti nyuma yo kugurisha irimo kandi garanti y'ubuziranenge. Mu gihe cy'ingwate, niba ibicuruzwa bifite ibibazo by'ubuziranenge, tuzafata inshingano zose. Ibi bishobora gutuma ukoresha ibikoresho bya fiber optique ufite amahoro yo mu mutima, wirinde igihombo cy'ubukungu n'ibindi bibazo bitari ngombwa bitewe n'ibibazo by'ubuziranenge bw'ibicuruzwa.
Uretse ibikubiye haruguru, ikigo cyacu gitanga n'ibindi bikubiye muri serivisi ya garanti nyuma yo kugurisha. Urugero, gutanga serivisi z'amahugurwa ku buntu kugira ngo bigufashe gusobanukirwa neza uburyo bwo gukoresha ibicuruzwa; gutanga serivisi zo gusana byihuse kugira ngo ushobore gusubiza ikoreshwa risanzwe ry'ibicuruzwa vuba.
Muri make, serivisi y'ingwate nyuma yo kugurisha mu nganda za fiber optique ni ingenzi cyane kuri wewe. Mu gihe uguze ibicuruzwa, ntugomba kwita gusa ku bwiza n'igiciro cy'ibicuruzwa ahubwo ugomba no gusobanukirwa ibikubiye muri serivisi y'ingwate nyuma yo kugurisha kugira ngo ubashe kubona ubufasha n'ubufasha ku gihe mu gihe cyo kubikoresha.
TWANDIKIRE
/INKUNGA/
Niba ufite ikibazo cyangwa ukeneye ubufasha, twandikire. Itsinda ryacu ry’abahanga rizaguha serivisi nziza mbere yo kugurisha no nyuma yo kugurisha kugira ngo iguheshe ibyo ukeneye.
